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Urology of Virginia has provided comprehensive urological care in Hampton Roads for nearly 100 years. Founded in 1922 by Charles Devine, the practice began growing in the 1950s. The practice gained an international reputation for genitourinary reconstructive surgery, developing new surgical techniques to correct urethral strictures and hypospadias that are still used today. In 1965, Urology of Virginia became one of the few private practices in the country to have a residency program. In the 1970s, we were instrumental in helping establish Eastern Virginia Medical School, Norfolk, Virginia, serving as faculty and becoming one of the first established EVMS departments.
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5/5
Based on 200 gotcha!Reviews™ ratings
Customer Feedback
200 total reviews
07/28/2023
I went with a very ill elderly friend. Staff are attentive, caring, efficient.
07/28/2023
I went with a very ill elderly friend. Staff are attentive, caring, efficient.
07/12/2023
Erin Glace is the best! I recently had surgery in which I would heavily benefit from pelvic floor therapy post-op. I have zero experience with anything like this. Erin explained everything that she was going to do and what the plan was perfectly. She always paid attention to my concerns and made sure I was comfortable. Ever since I started working with her, my quality of life postop has improved significantly. She is incredibly knowledgeable and such a kind person. I highly recommend her for pelvic floor therapy.
07/05/2023
I joined my daughter at her appointment with Janet Reyes, PA-C, and could not be more impressed with her. She was kind, knowledgeable, explained everything in ways that were easy for my daughter to understand, showed compassion, and a desire to help. It was such a refreshing experience in a doctor's office, and I've been to many. My daughter came out feeling better and I felt like she was in good hands. 10/10 would recommend
07/05/2023
I joined my daughter at her appointment with Janet Reyes, PA-C, and could not be more impressed with her. She was kind, knowledgeable, explained everything in ways that were easy for my daughter to understand, showed compassion, and a desire to help. It was such a refreshing experience in a doctor's office, and I've been to many. My daughter came out feeling better and I felt like she was in good hands. 10/10 would recommend
05/30/2023
Even though I was running behind for my appointment, they were willing to fit me in pretty expediently. Also with no argument. Thank you!
05/30/2023
Even though I was running behind for my appointment, they were willing to fit me in pretty expediently. Also with no argument. Thank you!
04/25/2023
Parking here is a joke. Often have to do 5 minutes driving around waiting for a spot to open. Waiting rooms are nice, but again not too many seats available. Once you get inside I think the staff is helpful. I had a stent put in my right kidney to bladder. Although it was painful I believe it is working. Dr. Dana Holder performed the procedure. Waiting for follow up ultrasound.
04/25/2023
Parking here is a joke. Often have to do 5 minutes driving around waiting for a spot to open. Waiting rooms are nice, but again not too many seats available. Once you get inside I think the staff is helpful. I had a stent put in my right kidney to bladder. Although it was painful I believe it is working. Dr. Dana Holder performed the procedure. Waiting for follow up ultrasound.
02/07/2023
I have received excellent care from Dr. Langston and the staff. I recommend them with no hesitation. Thanks!
02/07/2023
I have received excellent care from Dr. Langston and the staff. I recommend them with no hesitation. Thanks!
02/07/2023
There was absolutely no wait, they called me back at exactly my appointment time.
02/07/2023
There was absolutely no wait, they called me back at exactly my appointment time.
02/07/2023
Had complications after minor surgery and they took great care of me.
02/07/2023
Had complications after minor surgery and they took great care of me.
02/07/2023
The experience was good. The office staff and doctors were efficient and thorough.
02/07/2023
The experience was good. The office staff and doctors were efficient and thorough.
02/07/2023
In and out of appointment and answers any questions, sadly my doctor is retiring
02/07/2023
In and out of appointment and answers any questions, sadly my doctor is retiring
02/07/2023
I have kidney carcinoma. I want say big thank you for Robert W. Given 4 weeks ago I have surgery partial removal for carcinoma! Big thank u for Robert W. Given and team members
02/07/2023
I have kidney carcinoma. I want say big thank you for Robert W. Given 4 weeks ago I have surgery partial removal for carcinoma! Big thank u for Robert W. Given and team members
02/06/2023
Received excellent care in every way! Very professional and friendly treatment , from beginning to the end of my stay and procedure. The only reason why I did not give five star, was the terrible phone service. For most phone calls the the hold time was one to two hours and for the call back option, calls where returned in some cases only the next day or never.
02/06/2023
I had walked in after my MRI, and they arranged to see me right away.
02/06/2023
Doctor Noel is a fantastic physician. She took time out to explain and answered all of my questions in detail, where I could completely understand what was occurring. I appreciate her professional guidance and skills. She is indeed an asset to the Urology of Virginia, Thank you, Doctor, Noel. I also want to thank Doctor Langston, who diagnosed my medical condition. My health is much better now, and I thank God for leading me to this great medical practice, The Urology of Virginia
02/06/2023
An exceptional office of friendly medical professionals. They made my cancer journey a more pleasant one.
02/06/2023
I have been seeing Jaci and Sarah for pelvic floor therapy. They are amazing, professional, kind and so knowledgeable! I waited way too long to come here, but I’m so glad I did!
02/06/2023
Saff is always very professional and always take my medical heatlh very seriously and I appreciate the care
02/06/2023
I registered online and everything went smooth when I arrived for my appointment.
02/02/2023
I did not have to leave the building to get a second opinion. Just waited a few minutes and his colleague did the second opinion.
02/02/2023
As a physician who retired after 40+years of practice,I am experiencing the other side of equation.All of the details below I will give this team rating of excellent.THANK YOU ALL,PARTICULARLY MY DOCTORS!
02/02/2023
Daydria was magnificent to work with. She got the job done immediately and I was able to go by the office and pick up the referral! She made it happen and I really appreciate her.
01/30/2023
I saw physicians assistant and another associate in the office. I was treated well and was given information that was by able to my situation . Thank you
01/26/2023
My Nurse practitioner took the time to hear me and really help me and answer all my questions.
01/26/2023
Great place! They ensure you are in clean comfortable environment. The attendants are great, specifically the ultrasound operator was very gentle and very professional.
01/24/2023
Confused about what the appointment was for and so was the staff and doctor.
01/24/2023
I have been in a medical system here in Virginia that seemed to care nothing about me. Not only does the person that checks me in but the entire staff is friendly, very professional, kind to me with my anxiety and very patient. I'm delighted with the Urology of Virginia staff.
01/24/2023
Love my provider Sarah Anderson. She is very professional and cares for me as a patient.
01/24/2023
Sat in my car until I received a text. When texted, everything went like clockwork. The staff was efficient & courteous.
01/24/2023
Was most satisfied with the procedure that was done. Nolongeron multi meds.
01/24/2023
PA-C Millard was very thorough! There was no need for me to ask a question because she covered everything in the visit.
01/24/2023
Outstanding experience. Medical team is highly professional, skilled, and compassionate. i've been a patient of this practice for nearly 10 years and have been totally satisfied with the quality of the care. Dr. Malcolm and his staff are the best of the best!
01/10/2023
I was very pleased with my appointment. The only thing I was not pleased about was the wait from my appointment time until I saw the provider. It was about an hour and a half.
01/09/2023
My visit went well with the exception of having to wait 45 min to actually see the doctor. The staff is pleasant and easy to deal with. I used to have a very frustrating experience trying to speak to anyone in the office on the phone, but now I go through the Chart Span option and find it much easier.
01/08/2023
Urology of Va has great customer service. Staff members are friendly and very helpful. I see Dr Michael Williams. I find him to be respectful and friendly. He takes his time during my appointments, answers all my questions and explains my issues and treatment so that I understand. I would highly recommend him and his staff.
01/08/2023
While the visit was great, I would like to say that follow up from a diagnostic test, CT Urogram, ordered in July did not happen. Said test was unable to be performed d/t unable to administer the contrast. No one from UVA ever called to attempt a reschedule. My wife finally called and had the order reentered so that the test could be scheduled. I feel the office should have called me to plan for the reschedule. Not wait for my wife or myself to call.
01/07/2023
As well as receiving great treatment in each session, I also learned how to manage my illness and continue healing on my own. Careful and concerned help.
01/06/2023
I don’t mind the drive from Newport News for my appointments as Dr. Given and staff always provide me excellent care and attention. Why go elsewhere when I am fortunate enough to be a patient of “the best”?
01/06/2023
Although Urology of Va. is a very large practice, it appears well-managed down to the smallest detail. All the staff and doctors I've met seem smart, pleasant, experienced, and skilled. Some of the most advanced procedures are available, and Dr. Eure is well-respected all around.
01/03/2023
Thank you for your excellent service. The lab was running right on time, and the technician was very cordial (genuinely so!), and careful with placing the I-V in a good vein. I will use the word COMPETENT! Happy New Year to all.
01/03/2023
Although I had to wait a little longer than I would have wanted to be called back to see Dr. Frances Martin, I understand that it is very difficult to determine in advance how much time each patient will require. I appreciate that when it is my time to see Dr. Martin that she will take the time needed to discuss my situation and answer any questions I may have.
01/02/2023
I HAVE ALWAYS BEEN TREATED WITH RESPECT BY ALL OF YOUR PROFESSIONAL STAFF NO MATTER WHAT THEIR JOB WAS.HAPPY NEW YEAR TO ALL OF YOU !!!!!!
12/27/2022
Enjoyed your staff, LETS GET MORE PARKING! MORE PARKING! I usually leave my house (normally to location is 20 minutes) For an appointment with you I leave an hour ahead to wait for a parking spot! Maybe even use of a Valet? More Parking!
12/27/2022
I did not completely understand the procedures in place but it was "explicitly" explained to me.
12/27/2022
Great Customer Service experience. Handled my case within a timely manner. Physicians handle me with great care and patience.
12/26/2022
Miss Noell Brooke spent the time with me and explained my condition and my options for treatment. Without her honest assessment of my condition on my initial meeting and follow up. I probably wouldn't have moved forward with Tests and treatment. I am very grateful.
12/26/2022
Dr. Goldin is always kind and respectful. He takes the time needed to care for my 102 year old mother. The staff is also very kind
12/26/2022
Thorough in investigation and treatment, and excellent at explaining medical conditions in ways that are accessible to lay people.
12/26/2022
Doctor Williams always takes time to chat and make sure I feel comfortable with the procedure I am about to incur. His assistant is always on point when I have questions about times and dates. I always feel comfortable knowing that he will successfully complete my procedure as needed and is always there when I wake up after the operation. This will be my third time with him. Thanks so much!
12/20/2022
Check in was quick and professional. Drawing of the blood was professional
12/20/2022
Each time I’ve visited Urology of Virginia Center in Va. Beach each staff member maintained a humane professional, knowledgeable & caring disposition. For quality of service and the best health care in Hampton Roads or all Tidewater in Urology, this is the finest place for those seeking care. A special thanks to Dr. Young who is consistently an honest, compassionate, empathetic, forth-right, extremely professional, loving, caring, kind M.D., with the best quality of treatment for any Urology related problems or concerns.
12/20/2022
My physical therapist was very thorough and explained my treatment plan very well in a way that I could understand and implement.
12/16/2022
Dr. Volz and the whole staff have provided superb care to me over the years and I am sorry to say goodbye. I wish them all well.
12/15/2022
Dr. Williams is excellent in his demeanor and the way he performs his duties. He is very informative, of which is important to me, and lightheaded in his communications. The staff are very kind and patient. I have no complaints.
12/15/2022
Very organized and patient oriented. Doctor listens treats patients with compassion and understanding. Staff is so friendly and accommodating. Merry Christmas!!
12/15/2022
I can't thank enough everyone who assisted me. Dr. Gavin, MD, I am grateful to you and your expertise. Ann H. Brand, Ed. D.
12/15/2022
I see Dr. Rawls every three months. I feel very comfortable and very informed when I come in for my appointments to see him. He addresses any concerns he may have and takes a proactive approach when certain tests need to be done. I believe in being proactive myself when it comes to my health. His nurse (Jackie) is very professional as well as friendly and caring. The front staff is friendly and professional as well (especially Mrs. Michele Williams).
12/15/2022
I had a great visit with everyone in the office, a great team, all answers were address!
12/15/2022
This is the most efficient, nice, and professional Medical Center I know of. THANK YOU FOR CONTINUING TO TAKE CARE OF ME
12/15/2022
Keep up the good work, But to get an appointment with in a timely manner. Months out
12/14/2022
great and personal service from the greeters at the door to the office staff, to the nursing and PA staff and of course the fine Urologists themselves -- i wouldn't go anywhere else and haven't for 25 years !!
12/14/2022
I saw Dr. Eure, and was entirely satisfied with the experience. Thank you.
12/14/2022
My appointment was excellent and we covered a lot of ground, but I've had to cancel my follow-up appointment (Dec 16) as I have am recovering from an Aortic valve replacement last Friday and the placement of a Pacemaker Monday of this week. My kidney situation is dire and I need to persure a solution soon but can't get an appointm ent now until FEBRUARY? Help, please!
12/14/2022
Dr Joseph is excellent! I recently moved to this area and I definitely picked the right doctor. Sometimes I see Lakisha and she is also very excellent. The entire staff is so friendly. I especially enjoy the checking in/out with Lena. She is a pure joy.
12/14/2022
Very comprehensive and productive visit with Ms Ortiz. Her after visit notation was detailed and a work of art. I was a physician in a previous lifetime and never produced a clinic summary such as this. She is going to the Hampton Urology Branch after December 31 and will have at least one follower!
12/14/2022
Not sure where to begin, this process was very professional and went quickly. I was diagnosed with Prostae cancer and needless to say it is a shock. Dr Malcolm is an absolute superstar in my opinion, I worked in Healthcare my entire adult life, I knew his reputation and made sure I got to see him. His scheduler Chris is definitely someone who should be recognized for the superb service and compassion she brings. I cant say enough great things about her and the good Doctor. I am amazed at how quick I got surgery, due to a cancellation and how well I am recovering. DaVinci is my friend for sure! So many thanks to pass out and I am forever greatful.
12/14/2022
Very good, except you do not provide rotatable catheter stabilizers with no good explanation as to why. I moved here from the Midwest and there they would apply a new one at each monthly visit and give out as many spares as you wanted. Also, I visited two local medical supply stores and one didn't have them and one said you had to have a prescription to get them (which I doubt). I STRONGLY recommend you provide them at each monthly cath change!!! My insurance covered the cost in the Midwest so should here also, should cost be a factor with you.
12/11/2022
This was my first visit. I expect that future appointments will go equally well. Thank you.
12/05/2022
As I’ve come to expect from this practice, I experienced timely, courteous and professional treatment during my visit. Thank You